ClickCease

Top 7 Cybersecurity Best Practices MSPs Recommend for Healthcare Providers

In today’s threat landscape, cybersecurity best practices for healthcare aren’t optional—they’re critical. A single breach can expose Protected Health Information (PHI), trigger hefty HIPAA fines, and erode patient trust. As a Managed Service Provider (MSP) serving growing medical practices, behavioral health organizations and other healtcare related groups in Denver and Boulder Colorado and beyond, here are the seven foundational practices we recommend:


1. Adopt a Formal Security Framework Aligned to Healthcare

Why it matters: Frameworks like NIST Cybersecurity Framework or the HHS “405(d) Health Industry Cybersecurity Practices” provide a structured roadmap for risk management. They help you identify, protect, detect, respond, and recover—crucial steps for any HIPAA-regulated environment.

  • Implementation tips:
    • Map existing policies to NIST CSF functions: Identify, Protect, Detect, Respond, Recover.
    • Leverage 405(d) controls for small practices, which prioritize actionable steps like inventorying medical devices and segmenting networks. Arctic Wolf405d.hhs.gov

2. Enforce Multi-Factor Authentication (MFA) Everywhere

Why it matters: The HHS OCR’s proposed rules (Jan 2025) will require MFA on all accounts accessing ePHI—both cloud and on-premises. Enforcing MFA drastically reduces credential-theft attacks, one of the top vectors in healthcare breaches.

  • Implementation tips:
    • Roll out conditional-access policies (e.g., Azure AD Conditional Access) to require MFA only on high-risk sign-ins.
    • Use hardware tokens or authenticator apps for staff—avoid SMS when possible. The Verge

3. Segment Networks & Devices by Risk Profile

Why it matters: Medical IoT (infusion pumps, patient monitors) often runs outdated firmware. Network segmentation confines any compromise to a limited “zone,” preventing lateral movement to critical systems or EHR servers.

  • Implementation tips:
    • Create separate VLANs for clinical devices, administrative workstations, and guest Wi-Fi.
    • Enforce firewall rules that only allow approved traffic between segments.

4. Keep Systems Patched & Vulnerabilities Assessed

Why it matters: Unpatched Windows servers or legacy medical scanners are a hacker’s playground. Regular vulnerability scans uncover outdated OS versions, missing patches, and misconfigurations before attackers do.

  • Implementation tips:
    • Automate patch deployment via your RMM tool, with a monthly “patch window.”
    • Supplement with quarterly third-party vulnerability assessments or penetration tests.

5. Fortify the “Human Firewall” with Continuous Training

Why it matters: 90% of cyber-incidents start with phishing. Regular, scenario-based phishing simulations keep staff vigilant—especially when attackers spoof vendor invoice emails or patient record requests.

  • Implementation tips:
    • Run quarterly phishing campaigns, track click rates, and provide immediate remediation training.
    • Incorporate interactive micro-learning modules on topics like spotting malicious links and secure password hygiene.

6. Back Up with an “Air-Gapped” Disaster-Recovery Strategy

Why it matters: Ransomware can encrypt both live and network-attached backups. Storing offline (“air-gapped”) backups ensures you can restore EHR data even if primary systems are locked down.

  • Implementation tips:
    • Maintain immutable backups in an off-network device or cloud vault.
    • Test full restores at least twice a year, and document recovery runbooks for key systems.

7. Establish 24/7 Monitoring & Incident Response Plans

Why it matters: In healthcare, minutes of downtime can disrupt patient care. Real-time monitoring of logs, endpoints, and network traffic—paired with a formal incident-response playbook—ensures rapid detection and containment.

  • Implementation tips:
    • Integrate SIEM alerts (e.g., Sentinel, Splunk) with your MSP’s SOC.
    • Define roles/responsibilities in an IR plan: who calls leadership, who engages legal/compliance, and who liaises with law enforcement if needed.

Bringing It All Together

Implementing these healthcare cybersecurity best practices creates a robust security posture that:

  • Protects patient data and maintains HIPAA compliance
  • Minimizes downtime and keeps clinical workflows uninterrupted
  • Demonstrates due diligence to insurance carriers and auditors

Ready to strengthen your practice’s defenses?
Reach out to True North IT for a complimentary Cyber Risk Assessment tailored to healthcare teams. Let’s build a security roadmap that scales with your practice—so you can focus on patient care, not patch schedules.