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5 Reasons Your Small Business Should Be Using Managed IT Services

5 Reasons Your Small Business Should Be Using Managed IT Services
March 30, 2023 Peter Billig

As a small business owner or manager, you know that handling IT support tasks can be overwhelming and time-consuming. This is especially true as your company grows and your IT needs become more complex. Turning to a professional managed IT services provider (MSP) can make all the difference, freeing up valuable time and resources while ensuring your technology is properly maintained. In this blog post, we’ll explore the top five reasons why businesses with 5 to 100 employees should consider partnering with an MSP.

1. Quick Resolution Means Improved Efficiency

One of the most significant advantages of partnering with a managed IT services provider (MSP) is the quick resolution of IT issues, which leads to improved overall efficiency. MSPs are dedicated to ensuring that your technology runs smoothly, with a team of professionals who know your company’s unique needs. This expertise enables them to address problems faster and more effectively than if you were to rely on in-house support or the break/fix model. By minimizing downtime and keeping your business running smoothly, an MSP can help prevent costly delays and enhance productivity across your entire organization. Moreover, with guaranteed response times and remote support as part of their Service Level Agreements (SLAs), you can trust that your IT issues will be resolved promptly, allowing your employees to focus on their core responsibilities.

2. Predictable Costs & Transparent Pricing

One of the primary benefits of managed IT services is the predictable monthly cost. Instead of paying hourly rates for break/fix support, MSPs charge a flat fee that covers all your IT support needs. This pricing model eliminates hidden fees and allows you to budget more effectively, knowing exactly what you’ll be paying for IT services each month. Additionally, this flat-rate approach encourages proactive maintenance, as the MSP is incentivized to prevent issues from arising in the first place. Predictable pricing also helps your business avoid unexpected expenses and provides a clear understanding of the value you’re receiving from your IT investment

3. Proactive Service and Long-Term Planning

Managed IT service providers don’t just react to issues as they arise. Instead, they take a proactive approach to maintaining and improving your IT infrastructure. By partnering with an MSP, you’ll gain access to IT planning and strategy expertise that can help your business grow and adapt to changing technology needs. MSPs often schedule regular quarterly executive review meetings, where they discuss the business relationship between IT provider and customer,  upcoming projects, future goals, and any necessary adjustments to your technology strategy. These meetings ensure that your IT infrastructure remains aligned with your business objectives and that you stay informed about the state of your technology. This proactive approach to IT management allows your MSP to identify potential issues before they become major problems, further enhancing the efficiency and stability of your business operations.

4. Data Protection and Compliance

A key benefit of partnering with a managed IT services provider is the enhanced protection of your company’s valuable data. MSPs employ robust security measures and secure backup solutions to ensure the safety of your sensitive information, including cloud-based assets like email and file sharing. By implementing comprehensive backup strategies and regularly monitoring for potential threats, managed IT service providers can minimize the risk of data loss and help you recover quickly in the event of a breach or accidental deletion.

In addition to securing your data, MSPs also ensure that your business remains compliant with industry regulations related to data privacy and storage. By staying up-to-date on the latest data protection best practices and legal requirements, your managed IT services partner can help your company avoid costly fines or penalties and maintain the trust of your customers and stakeholders.

5. Advanced Threat Protection & Risk Reduction

Working with a IT Managed services partner can significantly bolster your organization’s security, reducing the risk of IT-related threats such as ransomware, viruses, phishing, and network breaches. Managed IT service providers have access to specialized tools and resources designed to address various aspects of security, including email, network, and endpoint protection for devices like laptops and mobile phones. They also regularly perform security audits, checks, and updates to ensure that your systems are up-to-date and protected against the latest threats. Additionally, managed IT service providers can offer cybersecurity training and education for your employees, further strengthening your company’s defenses against potential threats.

By entrusting your IT needs to a qualified team of professionals, you can focus on growing your business while ensuring that your technology remains up-to-date, secure, and aligned with your objectives. If you’re considering partnering with an MSP, feel free to contact us for more information and guidance on how our services can benefit your business. Contact us at [email protected] or 303-928-1107


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