About True North IT
IT That Fits Your Business. Because We Took the Time to Know It.
Most IT companies start with the technology. We start with you: how your team works, what your clients expect from you, where the business is headed, and what a bad day would actually cost. Then we build the technology around those answers.
That order of operations is the whole company. It is why our clients stay, why most of our growth comes from referrals, and why the things we build hold up under pressure, under audits, and under the questions your biggest customers ask.
Who We Are
True North IT is an independently owned IT and security partner based in Boulder, serving Colorado businesses since 2010. We started as a one-person consultancy and grew the slow, deliberate way: by doing careful work for companies that talk to each other.
We keep our client list short on purpose. Every client works directly with people who know their name, their systems, and their history. When you call, you get a real technician who is empowered to fix the problem, not a call center reading a script.
How We Work
We learn first. Before we change anything, we map what you have: every account, every device, every vendor, every risk. Most new clients tell us it is the first time anyone has shown them a complete picture of their own IT.
We secure by default. Every client runs on the same security stack we would demand for a hospital or a bank: managed detection and response on every device, identity threat monitoring on every Microsoft 365 account, 24/7 security operations coverage, DNS filtering, security awareness training, and tested cloud backups.
We stay accountable. Quarterly, we sit down with you and review what happened, what is next, and what it should cost. Your roadmap and your budget stop being mysteries.
Everything we build belongs to you. Your documentation, your passwords, your licenses, your hardware. We maintain them; you own them.
The Values that Drive True North IT
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Expertise
Technology moves fast and we keep ahead of it on purpose, so you can pick our brains instead of chasing the curve yourself.
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Partnership
We only recommend what ties back to your goals. If cheaper covers it, we say so.
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Availability
One-hour response during business hours, 24/7 security coverage always. Problems do not wait for appointments, and neither do we.
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Care in the Small Things
Tickets closed with an explanation. Changes documented. A frustrating day treated like it matters, because it does.
What Working With Us Looks Like
A new hire in another state gets a laptop shipped to their door: security hardened, fully configured, signed in and working in minutes.
Onboarding and offboarding run as checklists we execute, so day one is productive and departure day closes every door.
Your network gear, your WiFi, and your cloud infrastructure are managed and monitored centrally, whether you have one office or five.
And when a client or insurer sends a security questionnaire, we answer it with you, from documentation we already keep.