Built for Businesses Where Mistakes Are Expensive
Maybe you’re under HIPAA. Maybe your clients just started asking about security. Maybe you’re just done settling for slow. Security, strategy, and support from one team.
What Paying Attention Looks Like
Three true stories from the past few months.
The Declined Card Nobody Caught
A new client’s previous setup: one failed auto-payment, licenses suspended, and 17 mailboxes weeks from deletion. Nobody was watching. We caught it during onboarding.
Locked Out of Their Own Laptops
Departed employees, no offboarding process, and sensitive data wide open. Day one with us: access mapped, devices recovered, roles separated.
A Roadmap That Actually Happens
Quarterly reviews where we plan the next 90 days against your goals and your budget, not a ticket list.
What Managed IT Includes Here
One agreement, one team, and the stack we run our own business on.
Helpdesk with a one-hour response guarantee
Real technicians who fix things, empowered to act on the first call. During business hours you hear from us within the hour; most days it is minutes.
A security stack on every seat, standard
Managed detection and response on every device, identity threat monitoring on every Microsoft 365 account, 24/7 SOC coverage, DNS filtering, phishing training, and cloud backup we actually test.
Identity threat detection (ITDR)
Today’s breach starts with a stolen login: someone quietly reading an inbox, waiting to redirect an invoice. We found exactly that in a new client’s mailbox this year. ITDR watches every sign-in and mailbox rule around the clock. If you run Microsoft 365, add this today.
Employee onboarding and offboarding, start to finish
New hires get a security-hardened laptop shipped to their door, ready to sign in anywhere. Departures get every account closed, every device recovered, same day.
Device management everywhere
Every laptop encrypted, patched, monitored, and recoverable. Lost hardware becomes an inconvenience instead of an incident.
Cloud networks and infrastructure
Office WiFi, firewalls, and network gear managed centrally, plus Microsoft 365 and Azure configured properly: the settings most providers leave at defaults.
Compliance and security questionnaires, answered
When your biggest client, your insurer, or an auditor asks hard questions, we answer with you, from documentation we already keep.
Vendor management
Your internet provider, phone system, printers, and software vendors: we deal with them so your team does not spend afternoons on hold.
Backup and disaster recovery
Microsoft 365 and server data backed up, retention that matches your obligations, and restores we rehearse before you need one.
A real technology roadmap
Quarterly reviews where we plan the next 90 days against your goals and budget. Your IT should be compounding, not just running.
AI and automation that saves real hours
We automate the repetitive work in your office: moving data between systems, processing documents, building reports. Measured in hours given back to your team.
Start with an IT Review
Free, and in writing: how your current setup measures up against the standard we hold every client to. Wondering whether you’re actually protected? That is exactly what a second opinion is for.
Your First 60 Days, Already Mapped
We run the whole transition, including the handover from your current provider.
Weeks 1-2
Access, environment audit, and quick wins. We map every account, device, and vendor, and fix the things that have been bugging your team for months.
Weeks 3-4
The security stack goes live: detection and response on every device, identity monitoring on every account, device management everywhere.
Weeks 5-8
Cleanup, documentation, and your first roadmap review. By day 60 your IT is mapped, protected, and planned.
We run the handover
Including the conversation with your current provider. You will not have to referee.
Your keys stay yours
Your documentation and passwords belong to you from day one. No hostages.
Nobody gets left behind
Your team gets individual cutover sessions, so day one with us is a normal workday.
“Before I found Peter and his awesome team, IT issues were full of stress and anxiety and I feared the downtime and cost ramifications. True North has been incredible to work with. They are responsive, knowledgeable, and courteous.”Ethan H., True North IT Client
Tell Us What’s Going On
We’ll listen, take a look, and give you an honest read. No pressure, no lock-in pitch.
Prefer to talk? 303-928-1107