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Contact us at 303-928-1107 or [email protected]

Support you can count on

Managed Services


Small businesses today need reliable IT support services that know their business goals and requirements, attend to their needs quickly, and proactively maintain their networks.  Our Managed IT services have been specifically designed from years of experience to provide you with all of the benefits of full service IT department, at a fraction of the cost. We work alongside your business as a trusted partner, so you are free to focus on what you do best. From our Boulder, Colorado offices we manage local Boulder & Denver businesses as well as several businesses outside of Colorado.


Key features of Managed Services Plans

Fast Resolutions

Our response times are guaranteed, so know we will be there for you when you need us. We solve most problems within 30 minutes of being reported via email, phone or our trouble ticket system..

Support Model

Our proactive maintenance prevents issues and keeps your systems healthy. When you are a managed services client, it’s in our interest to get your systems fine tuned for optimal performance and we continually make improvements to your systems.


No more surprises at billing time! Our managed services plans give you everything you need while staying within your budget requirements. We can customize any plan to work for your needs and budget.

Direct Access to
Tech Staff

Our managed IT service plans give you  and your staff direct access to our friendly, knowledgeable technicians via phone or email. We become an extension of your business and reaching out to us is as easy as calling over to a colleague.


True North IT Managed Services Plans come standard with:

Tech Support

One email and number to call for fast resolutions to all your staff’s tech support questions and issues.

  • Windows Tech Support
  • Mac Tech Support
  • Computer repair services.
  • Network Support Services
  • Systems Administration
Proactive Network Monitoring & Maintenance

We will install state of the art tools to both monitor and fix common errors, while being ready for anything with our remote support tools

  • Network, Server and Workstation monitoring
  • Proactive server maintenance
  • Software and OS patching and upgrading
  • Network security monitoring.
  • Server Backup maintenance and monitoring
IT Business Services

We customize our IT service packages to your business’s specific needs.

  • Branch office support
  • Vendor management
  • Virtual CIO
  • IT Staffing

True North IT Plan Comparisons

Remote Service Plan

24×7 Monitoring and Maintenance

Unlimited Remote Support Helpdesk

Priority Support Response SLA

Backup Management

Asset Inventory

Vendor Management

User mangement

Anti-Virus included

Pro Service Plan

24×7 Monitoring and Maintenance

Unlimited Remote Support Helpdesk

Priority Support Response SLA

Backup Management

Asset Inventory

Vendor Management

User Management

Anti-Virus Included

On-site Support

“Network monitoring tools put in place by True North IT have made it possible to supply quick fixes to any emergency we may encounter. With backup procedures and equipment put into place by True North IT, our data is now safe. We have had some major power outages over the years. Prior to True North IT, our data was often lost. We have had no lost data in the 5 years that we have worked with True North IT. We no longer worry about virus threats and are confident that our operating systems are secure.”
-D.W., Denver, CO




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